Domain transfers

If you already have a domain name you will need to arrange for it to be
transferred to our servers when you have a website with Webgloss.

The method of transfer differs depending on whether the domain name
ends with '.co.uk' or '.com'.

.co.uk domain transfers

.com domain transfers

Usually, .com type domains take longer to transfer than .co.uk type domains. There are conditions that must be met before a transfer can be carried out. The following conditions must be met before a gTLD (high-level, ie. .com type domain) domain name can be transferred to Webgloss:

The domain name must have been registered for more than 60 days.

The admin contact at your current hosting company for the domain name must be able to confirm the transfer and authorise the transfer email they receive.

The domain name must not be 'on hold' with the current registrar. The domain could be on hold for payment issues, renewal issues etc.

The domain name must be at least 40 days from its renewal date.

If the above conditions are met, contact your current host and tell them of your intention to transfer your domain name.

Transfers of these domains can take up to 15 days and depend on your existing hosting company following the correct procedure. Many hosting companies insist that this is by fax or in writing.

You will then need to let Webgloss know that your current host is aware of the situation and we will issue a transfer request.


click here to return to the main help page