How long does it all take?
Initial draft layout
Once we have received your company logo, if you have one, and sufficient information to enable us to create just a
single page layout for you, it takes around 10 days for us to complete your draft design.
We then email you to view your draft and await your feedback.
Development time-slot
When your draft has been agreed, we ask that you send us the rest of the content for your website.
You will need to tell us when you can do this by - give us a date.
Once we have that date, we will book a development time slot for you which will start
as near as possible after the date you have given us.
When your time slot begins, as long as we have received all the content for your website, we will begin full development of your new website
and this takes between 2 to 4 weeks, depending on the size and complexity of the content.
Checking your new website content
When your website development is complete we will ask you to check through it and advise of any changes. These will be
carried out before your site goes live online to ensure that the content is accurate.
Getting online
Once your full site has been agreed and we have either registered or transferred your domain name, we will then send out a request for
monthly payments and an invoice for the domain registration or transfer. When payment has been received we will set up
your email accounts and your website will 'go live' on the Internet.
From start to finish the process will normally take under 6 weeks.
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Will Google list my website?
There is no guarantee of a free listing with any major search engine.
This is an indisputable fact but, unfortunately, many web design firms will tell you variations of the truth.
Any web design firm that advises differently is lying to you unless they are personally bribing the owner of the search engine firm.
Having said that, Webgloss has an incredible success rate with client sites in Google. We optimise your website for
Google from the moment we design it and we advise you carefully of things you should do to help it reach a high position within the Google search engine.
Soon after your site has been designed and is 'live' online we will submit it by hand to the major Search Engines.
Many web design companies charge extra for this service and are unable to offer the excellent results that Webgloss achieves.
You may well have received emails from SEO firms offering to get you in position 1 with Google. Many of these firms
don't actually specify which search phrase will be used to reach position 1. It's easy to get to
position 1 for people typing in the name of your company! You want to reach a high position across a number of search phrases
that people who don't already know your company name may type in when they are trying to find businesses like yours.
Webgloss advises that you think very seriously before parting with any money to firms offering wonderful guaranteed results with search engine listings.
take a look at how our client sites perform in the Google search engine
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How will I update my website?
After your site has been agreed and is live online,
Webgloss will carry out minor textual alterations of existing content once every two months free of charge.
Other alterations are charged at £20 an hour.
Changes to your website should be emailed to
admin@webgloss.com.
Please be as clear as possible to ensure that we understand what is required - you do need to be specific.
If new photographs are included, it may be preferable to send separate emails, one per photograph.
Please be aware that additional pages may cause your monthly hosting charge to increase as
our package costs are based on the number of pages within your site.
Within 4 days of receiving your alteration request we will acknowledge receipt and let you kmow when the work will begin.
If there is a charge, this will be emailed to you and you will then need to agree the amount.
Once we have received agreement the cost will not change. We will then allocate a time-slot for the work and inform you of the date the work will commence.
We endeavour to commence work on all updates within 3 weeks of receipt and you should therefore allow three weeks
when you plan your site alterations.
In reality, small updates are frequently completed far more quickly than this.
If your request is urgent then please tell us why and we will do our best to update your site quickly.
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What happens if I leave Webgloss?
There is no tie in contract with Webgloss and you are therefore free to leave at any time.
Your final hosting payment is due for the calendar month that you leave. We do not 'portion' monthly payments - a full month's
payment is due when you join and a full month's payment is due for the month that you leave.
If your business is about to close please inform Webgloss as soon as possible and give details of whether the business is being sold or coming
to an end.
There is a charge of £10 per domain name to transfer your domain name to another company
and your new host may have their own charges for the transfer in of the domain name. Your account will need to be up to date, eg. no unpaid invoices,
and the transfer fee paid before any transfer can be facilitated.
If you are considering selling your domain name please inform Webgloss and give us the detail of the recipient.
If the business is being sold please inform the new owner that they will need to open an account with Webgloss to ensure that the website
continues to exist on the Internet.
If a new account is not opened by the new owner then the site will be removed from the Internet.
Please remember that neither a site
design nor any part of a site design may be transferred unless this has been agreed by Webgloss Web Design Hampshire.
No graphics produced or supplied by us may be used elsewhere as part of your new website.
All design work and images provided by Webgloss Web Design Hampshire (excepting photographs and text submitted by the client) remain the property of
Webgloss Web Design Hampshire
and are protected by design copyright unless formally purchased (non-exclusive design rights) by the client when a domain is released to another
hosting company. Unless a purchase has been made the design remains the property of Webgloss Web Design Hampshire.
Webgloss Web Design Hampshire reserves the right to refuse to sell the copyright of any design.
It must be noted that the reproduction without written permission of any design work or images owned by Webgloss Web Design Hampshire, whether
electronically produced or otherwise, will result in a copyright infringement case being submitted to our solicitors.
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We will never try to sell our services to you - we're programmers, not sales people.
We'll listen to your requirements; we'll explain what we could do for you... and then we'll leave you alone.
You won't receive any follow up sales calls and there will be absolutely no pressure to have a site with us. You need to be enthusiastic
& let us know if you'd like us to design your business website.
At Webgloss we're eco-friendly
and try to operate entirely over the Internet and the phone, saving on paper and ensuring the minimum use of petrol.
We'd have to put our fees up if we sat round a boardroom table with our clients. So, if you feel that it is essential to
meet your designer face-to-face to discuss your requirements, then this low cost web design firm is not for you.
We restrict all new sites to 5 main content pages as we don't charge for the design.
You'll be able to add more pages at a later stage but
if you're looking for a very large site straight away then you may need a different web design company.
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We're professional, trustworthy, easy to talk to and have
been designing websites for over 10 years. We offer a genuine, Google optimised 5 main content page website for £22 a month.
In addition you will need a domain name which is charged at £20.
We display all our charges on our website - they are never hidden.
You're not tied in to a contract - if you want to leave then your final payment is due in the month that you leave Webgloss
(plus a £10 domain transfer fee if you want your domain name transferred to a new server). We do not 'portion' monthly payments - a full month's
payment is due when you join and a full month's payment is due for the month that you leave.
We do not charge any design fees but if you leave us you cannot take the design with you.
You are in control of your monthly payments and we will never ask for your banking details.
Your monthly package fee includes hosting and minor textual updates once every 2 months but not renewals of your domain name. These are normally £20 once every 2 years (for a co.uk domain).
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Think about the content for your website, It should describe your business, give details of all your services
and explain why people should contact you rather than your competitors.
Decide on the topic names for the 5 web pages that are included in our packages.
Then, if you think that you may like Webgloss to design a draft for you, with absolutely no obligation,
please just give us a ring on 0845 838 2206, email us or fill in our online form.
If you do decide that you'd like us to design a draft web layout for you then we will ask that you email us sufficient information for just a single page draft design. This may then be viewed in around 10 working days with no obligation and should enable you to decide whether you would like Webgloss Web Design to create your full website for you. There is no charge for a draft design.
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